IT Consultancy Services
Based on a combined 20 years of IT experiences, J&J IT offers
software and hardware engineering, consultancy and IT support services.
This mix guarantees that implementations are smooth, providing return
on investment sooner.
Because no two projects are the same, J&J IT understands the
importance of consulting closely with you to ensure we are able
to meet your expectations. J&J IT has developed a standard methodology
that consists of the following components:
- System audit
- Analysis and design
- Development of user requirements and functional specifications
- Budget analysis
- Project planning and control
- Application development
- QA and User Acceptance Testing
- Installation and implementation
- Development and delivery of user documentation
- On-site user training
- Post implementation customer support
Customer support lies at the heart of our business philosophy. Some
of the most demanding warehousing customers in Australia and New
Zealand trust us with the support of their systems, and we will
ensure that your operations will run as smoothly as theirs.
Because your business relies so much on the smooth operation of
the IT systems, J&J IT provides a range of support services,
from preventative maintenance to ensure problems don't occur, to
24X7 system support in case of an emergency. As Internal IT resources
are often stretched, our services can ensure that you don¡¯t have
to compromise on system reliability and performance.
We believe that when there is a problem, our customers don't want
to really care if it is a hardware, software or an operating system
problem. They want it fixed. That is why we offer a complete system
support services where required, or just those services you would
like us to look after.
System Support Services
| Hardware support |
Remote access support |
| Software application support |
On-site support |
| Operating system support |
Business Hours support |
| Preventative maintenance |
24x7 system support |
For more information, please contact us to discuss your requirements on our IT consultancy services.
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